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Serviceware SE is a German software company specializing in enterprise service management solutions that digitalize and automate service processes for businesses worldwide. Founded in 1998 and headquartered in Idstein, Germany, it offers an AI-native platform encompassing modules for IT financial management, corporate performance management, knowledge management, field service management, and enterprise service management. These solutions support IT cost transparency, cloud management, planning, budgeting, forecasting, business intelligence, HR and field services, customer service, AI chatbots, and operational excellence. Serviceware SE provides software licensing, maintenance, consulting, implementation, managed services, and IT infrastructure, serving mid-sized firms and global enterprises across industries like IT, shared services, and security. With over 456 employees, 25 years of experience, and more than 1,100 projects completed, it partners with leaders in IT security, data, and endpoint management. Publicly listed since 2018, Serviceware SE drives service efficiency, AI-powered automation, and strategic IT transformation in competitive markets.
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