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ServiceNow, Inc. is a leading software company offering a cloud-based, AI-first platform known as the Now platform for automating and managing enterprise workflows. It unifies AI, data, and processes across IT service management, customer service, HR service delivery, security operations, finance, and field service, enabling organizations to streamline operations, reduce silos, and enhance productivity. Key features include AI agents for complex automation, low-code/no-code app development tools, real-time analytics, self-service portals, and seamless integrations with tools like Salesforce, Microsoft Teams, and Slack. The platform supports industries such as financial services, manufacturing, retail, telecom, government, and nonprofits, providing enterprise-grade security with encryption, role-based access, and compliance tools. Founded in 2004 with over 26,000 employees, ServiceNow powers digital transformation for more than 85% of Fortune 500 companies, focusing on predictive intelligence, hyperautomation, and workflow orchestration to make work flow efficiently and securely across global operations.
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