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03.07.25 - 10:01
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Teneo.ai and EBO Announce Strategic Partnership to Enhance NHS Patient Engagement Through Conversational Voice AI Solution (Cision)
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Teneo.ai (http://www.teneo.ai/), a leader in advanced voice AI platforms, and EBO (https://healthcare.ebo.ai/), a trusted provider of AI-powered patient engagement solutions in healthcare, are proud to announce a strategic partnership aimed at redefining how the NHS engages with patients, streamlines services, and delivers workflow efficiencies.
This collaboration brings together the power of Teneo.ai's highly customisable, voice AI platform with EBO's AI-powered automation and patient engagement solution. The result: a next-generation voice-enabled engagement layer designed specifically...
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25.06.25 - 15:54
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Teneo.ai Launches First Voice AI Accelerator for Genesys Cloud Platform (Cision)
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Purpose-built voice-first agentic AI solution delivers proven enterprise results with $32 million in monthly customer savings
Teneo.ai (http://www.teneo.ai/) today launched the first Voice AI Accelerator for Genesys Cloud, introducing a purpose-built voice-first agentic AI solution through the AppFoundry marketplace (https://appfoundry.genesys.com/filter/genesyscloud/listing/5e363502-db5e-4b5e-b022-22bc541f42c8). The Voice AI Accelerator enables autonomous AI agents that handle complex phone conversations without scripts, delivering proven enterprise results including over $32 million in...
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25.06.25 - 11:49
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Bulletin from the Annual General Meeting in Teneo AI AB (Cision)
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Teneo AI AB ("Teneo.ai" or the "Company") has today, on 25 June 2025, held its annual general meeting whereby the shareholders passed the following resolutions. The notice to convene the annual general meeting and the complete proposals are available on the Company's website, www.teneo.ai/investors (https://www.teneo.ai/investors/corporate-governance/general-meetings).
Adoption of the income statement and balance sheet
The annual general meeting resolved to adopt the income statement and balance sheet as well as the consolidated income statement and consolidated balance sheet for the...
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12.06.25 - 11:01
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Teneo.ai Partners with Future Generation Systems, a Vodafone Company, to Revolutionize Turkish Enterprise AI Landscape (Cision)
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Strategic Partnership Brings World-Class Agentic AI Solutions to Türkiye's Rapidly Growing US $8.15bn AI Market.
Teneo.ai, a global leader in enterprise-grade agentic AI solutions, today announced a transformative strategic partnership with Future Generation Systems, a Vodafone Türkiye technology company, to accelerate AI-driven digital transformation across Turkish enterprises. This collaboration positions Türkiye at the forefront of the next generation of artificial intelligence adoption, addressing the critical need for intelligent, scalable, and governance-focused AI solutions in the...
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23.05.25 - 13:49
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Notice to attend Annual General Meeting in Teneo AI AB (Cision)
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N.B. This notice has been prepared in both Swedish and English language versions. In the event of any discrepancies between the versions, the Swedish version shallprevail.
The shareholders of Teneo AI AB, reg. no. 556840-2076 (the “Company”), are hereby invited to the Annual General Meeting (the “AGM”) on 25 June 2025 at 10.00 CEST at Advokatfirman Schjødt at Hamngatan 27, Stockholm, Sweden.
Participation and notification of attendance
A shareholder who wishes to participate in the AGM must (i) be recorded in the share register maintained by Euroclear Sweden AB relating to the...
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05.05.25 - 14:01
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Teneo.ai Achieves SOC 2 Type II Attestation, Reinforcing Enterprise-Grade Security for its Agentic AI Platform (Cision)
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Teneo.ai, a leader in enterprise Agentic AI solutions, today announced the successful completion of its System and Organization Controls (SOC) 2 Type II audits. This attestation, specifically covering the Security Trust Service Principle, underscores Teneo.ai's unwavering commitment to maintaining the highest standards of data security for its enterprise clients utilizing the Teneo Platform for sophisticated AI-driven automation and customer experiences.
Achieving SOC 2 compliance demonstrates that Teneo.ai has implemented and maintains rigorous internal controls, validated through an...
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30.04.25 - 11:42
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TENEO AI: Invitation to presentation of Q1 report 2025 (Cision)
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Teneo.ai (SSME:TENEO (https://www.nasdaq.com/european-market-activity/shares/teneo?id=SSE145803)), the enterprise AI product provider for contact centers, will release the interim report for the first quarter of 2025 on Tuesday 6[th] of May at 07:30 am (CET).
The full report and a brief presentation will be available on: https://www.teneo.ai/investors/financial-information/financial-reports.
Conference Call – Details
Per Ottosson, CEO and Fredrik Törgren, CFO will present the financial results. The presentation will be held via Microsoft Teams, at 13:00 p.m. CET on the same day. Please...
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24.04.25 - 15:01
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CloudHesive and Teneo.ai Partner to Supercharge ConnectPath CX with AI-Driven Automation (Cision)
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CloudHesive's, ConnectPath CX platform powered by Amazon Connect now has Teneo.ai integrated, which provides Next-Generation Conversational AI capabilities
· 30% Cost Reduction for Contact Centers
· 99% AI Accuracy in Customer Intent Recognition
· Fully Automated Level 1 & 2 Customer Support
CloudHesive (https://www.cloudhesive.com/connectpath-powered-by-cloudhesive/), an AWS Premier Consulting Partner and leading cloud and contact center solutions provider, today announced a strategic partnership with Teneo.ai (http://www.teneo.ai), a global pioneer in Conversational AI and...
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27.02.25 - 15:42
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Bulletin from the extraordinary general meeting in Teneo AI AB (Cision)
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Teneo AI AB ("Teneo.ai" or the "Company") has today, on 27 February 2025, held an extraordinary general meeting whereby the shareholders passed the following resolutions. The notice to convene the extraordinary general meeting and the complete proposals are available on the Company's website, www.teneo.ai/investors.
Directed Share Issue
The extraordinary general meeting resolved, in accordance with the board of directors' proposal, to approve the board of directors' resolution on an issue of shares with deviation from the shareholders' preferential rights. The directed share issue entails...
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21.01.25 - 14:06
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Teneo.ai Appoints Lee A. Kayne as Director of Partnerships and Strategic Accounts for North America (Cision)
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Experienced Industry Leader Brings a Wealth of AI, CX, Cloud, Go-to-Market, Sales & Partner Leadership, and Operational Expertise
Teneo.ai (http://www.teneo.ai), a global leader in conversational AI solutions for enterprises, today announced the appointment of Lee Kayne (https://www.linkedin.com/in/leekayne/) as Director of Partnerships and Strategic Accounts for North America. Teneo.ai's innovative platform enables businesses to build human-like, context-aware virtual assistants that scale effortlessly across CCaaS platforms and on-premises contact center systems. Trusted by some of the...
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14.01.25 - 18:36
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Teneo AI publishes preliminary results and key figures for the fourth quarter 2024 and full year 2024 (Cision)
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Teneo.ai (SSME:TENEO (https://www.nasdaqomxnordic.com/aktier/microsite?Instrument=SSE145803&name=Indentive%20B)), the enterprise AI product provider for contact centers, today announces preliminary results and the successful fulfilment of two long term financial targets during the fourth quarter 2024. Teneo.ai discloses this information since the company considers it to significantly deviate from current market expectations.
Key KPI's and Results for the Period
Teneo.ai discloses the following preliminary and non-audited results and KPI's of the fourth quarter 2024:...
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08.01.25 - 15:01
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Raizor and Teneo.AI Join Forces to Deliver Generative AI and Conversational AI for Enterprise Contact Centers (Cision)
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Raizor has teamed up with Teneo.AI to transform enterprise contact centers into revenue-generating powerhouses. Combining Raizor's expertise in deploying innovative AI solutions with Teneo's scalable and flexible platform, the partnership will help businesses redefine customer engagement, cut operational costs, and unlock new revenue opportunities.
“Teneo offers a proven, scalable platform for enterprises managing millions of interactions monthly,” said JD Ackley (https://www.linkedin.com/in/jd-ackley/), Co-Founder of Raizor. “This collaboration ensures our customers access practical,...
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19.12.24 - 15:01
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Teneo.ai′s Partner Business Systems Ltd Signs New Agreement to Deliver Advanced Voice AI Technology to a Leading Swiss Enterprise (Cision)
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Teneo.ai (http://www.teneo.ai), a global leader in Voice AI technology, is proud to announce that its partner, Business Systems (http://bslgroup.com/), has signed an agreement to deliver cutting-edge voice AI solutions to a leading Swiss enterprise. This collaboration will enable the client to revolutionize customer interactions, streamline operations, and enhance efficiency through the power of conversational AI.
The project will leverage Teneo.ai's advanced Voice AI platform, renowned for its scalability, multilingual support, and ability to automate voice calls with Business Systems'...
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17.12.24 - 09:31
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Teneo.ai Surpasses 17,000 AI Agents in Production, Redefining the Future of Customer Service (Cision)
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The Largest AI Deployment in Contact Center History Tackles Industry Challenges with Unmatched Scale and Efficiency
In a landmark achievement for the contact center industry, Teneo.ai (http://www.teneo.ai) has surpassed 17,000 customer developed AI agents in production, making it the largest deployment of artificial intelligence in customer service to date. This milestone cements Teneo.ai as a leader in scalable, efficient customer experience solutions, as its AI agents now handle tens of millions of customer interactions each month with speed, precision, and consistency.
Why This...
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16.12.24 - 09:31
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Teneo.ai Partners with AppDirect to Revolutionize Voice AI Solutions in the U.S., Delivering Up to 50% Cost Savings in AI-Driven Phone Support (Cision)
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Teneo.ai (http://www.teneo.ai), a leader in Voice AI technology, is pleased to announce its strategic partnership with AppDirect (https://www.appdirect.com/), a premier B2B subscription commerce platform. This collaboration aims to make Teneo's advanced AI-driven conversational solutions widely accessible to U.S. businesses through the AppDirect marketplace, addressing the growing demand for voice-enabled customer service automation and AI-powered phone support.
Based in San Francisco, AppDirect has long been a driving force in B2B subscription commerce, celebrated for its extensive network...
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12.12.24 - 14:42
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Fresh from AWS Re:Invent: Teneo Drives Voice AI Automation in Large-Scale AWS Connect Implementations (Cision)
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Partners of Amazon Connect can now leverage Teneo® as a powerful automation platform for call centers. Teneo.ai (http://www.teneo.ai), the company behind the largest volumes of automated phone calls globally, now offers its full capabilities to Amazon Connect partners and their customers directly through the AWS Marketplace.
Revolutionizing Customer and Agent Experiences
Deploying AI agents with AWS Connect significantly enhances customer and agent experiences while reducing operational costs:
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Automates Up to 60% of Calls: Teneo® enables Amazon Bedrock to automate up to 60% of...
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02.12.24 - 15:01
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Teneo.ai and Kenway Consulting Partner to Deliver Industry-Leading IVR Solutions with Unmatched NLU Accuracy (Cision)
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Innovative Collaboration Streamlines IVR Migrations, Boosting Efficiency and Accuracy for Enterprises Worldwide
Teneo.ai (https://www.teneo.ai/), a pioneer in next-generation Voice AI, proudly announces a strategic partnership with Kenway Consulting (https://www.kenwayconsulting.com/), a leader in call center solutions and contact center consulting. This collaboration combines Teneo's cutting-edge voice automation and its NLU Accuracy Booster™ with Kenway's extensive expertise in IVR modernization to revolutionize contact center automation.
The partnership brings unparalleled accuracy and...
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05.11.24 - 13:01
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Business Systems and Teneo.ai Announce Strategic Partnership to Revolutionise Contact Centres with Advanced Voice Automation and Generative AI (Cision)
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Cut Contact Centre Costs through Full Automation, Including Voice and Generative AI, and Achieve Over 95% Accuracy in Voice AI
Business Systems (https://bslgroup.com/conversational-ai-solutions/), a leader in customer experience (CX) and contact centre solutions, and Teneo.ai (http://www.teneo.ai), a cutting-edge, vendor-agnostic conversational AI orchestration provider, today announced a strategic partnership to revolutionise contact centres with Voice Automation and Generative AI.
This collaboration enables organisations to fully automate customer interactions, achieving over 95%...
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22.10.24 - 16:13
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Teneo AI Launches ACCelerator Pack for Seamless Migration from End-of-Life Nuance IVR Technology (Cision)
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As Nuance phases out its CX solutions by December 31st, Teneo AI is stepping up to offer businesses a seamless transition and an enhanced customer experience. With a proven track record of boosting customer satisfaction by 40% and achieving over 95% language accuracy, Teneo AI integrates the latest LLM models to provide responses like “Welcome to ACME Industries, how can we help you today?”— all within 90 days.
ACCelerator Pack Overview
Teneo AI, in partnership with industry leaders, offers a fast, seamless transition from Nuance to Teneo AI (https://www.teneo.ai/lp/nuance-to-teneo),...
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