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13.11.26 - 14:27
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United Airlines Moves To Ban Use Of AI Agents In Booking Flights For Customers (ZeroHedge)
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United Airlines Moves To Ban Use Of AI Agents In Booking Flights For Customers
Authored by Jacob Burg via The Epoch Times,United Airlines is moving to ban the use of artificial intelligence (AI) agents to make flight reservations on behalf of customers over concerns of possible security risks and violations of federal regulations.United warned travelers on Nov. 11 that sharing their account details with AI assistants could expose sensitive information and lead to "unintended purchases, account changes, or use of MileagePlus miles." For an AI agent to book a flight, a customer would have to give the model access to his or her personal account information, including payment credentials.Allowing an AI agent to complete a flight check-in may also violate Federal Aviation Administration and U.S. Department of Transportation regulations, the airline noted, because flight check-ins require a human acknowledgment that bags "do not contain banned substances like explosives.""As a result, United is taki...
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